For a ProMaster inquiry, describe the impact location and whether access to the cargo area has changed. A wide photo can help show how the damaged panel relates to doors, trim and installed equipment.
Tell the shop about shelving, partitions and equipment near the repair area. Suitability, repair access and the specific scope need to be discussed before dropping the van off.
Have these details ready
- Vehicle year and configuration
- Loading-door operation
- Interior equipment near the damaged area
Before the estimate
Should I bring the van fully loaded?
Ask what should be unloaded or secured before the visit. The access needed depends on the damage and proposed inspection.